BPS Loan System

Need

For over 20 years, GeneXus Consulting has been working with the agency to assist in optimizing services for BPS users, modernizing management, and unifying workflow.

The fast-paced race of COVID-19 turned out to be the great digital transformer of society. All organizations, whether public or private, had to reinvent current operations on the fly and recalibrate for a new present. This was especially true for institutions that play a vital role in social security or social welfare.

In this sense, both BPS and all social security institutions in the world played a fundamental role. The key issue was to ensure the health and safety of workers and retirees.

Before the pandemic, an average of 1,500 people per day visited BPS offices to apply for a loan, and the imminent news of closure, and thus the need for in-person procedures, made an immediate solution mandatory.

Solution

Through the Loan System, all the loans granted by the BPS for retirees and institution officials were managed online. This system provides loan granting management and integrates with the main loan management system, which includes credit verification modules, application of withholdings, management of delinquents, and management of funds with entities of the Pension Savings Fund.

Online loans for retirees, pensioners, and BPS officials allowed for a procedure that previously could only be done in person.